The following things that must be taken into account in workplaces and educational institutions are related to the development of artificial intelligence and the increase and expansion of its use in both work tasks and studies. At the same time, both the increase in the number of degrees in higher education institutions and the productivity of work are discussed. Are these two things compatible with artificial intelligence? Artificial intelligence will affect what productive work will be. Is a large number of degrees enough, or is competence and understanding in accordance with the new requirements also needed.

In order to make use of new technology, its threats must be assessed and the risks associated with them must be identified and, based on that, it must be decided whether the resulting residual risks can be managed and, on the other hand, whether they can be accepted. New technologies, including artificial intelligence, affect how a company or public organization is able to adopt new technology and use it to improve its productivity. If a company or a public organization is unable to improve its productivity, this actor may be replaced by another who has been able to achieve the desired change. This same discussion also includes the decision about which tasks belong to the private sector and which to the public sector.

We are increasingly exposed to international competition: work is done where it is most profitable to do it. Things are no longer tied to place and time. For example, it is already possible to choose studies across national borders. In addition, work is done online, at a workplace located on the other side of the globe.

Artificial intelligence is believed to revolutionize different areas of society in the coming decades, when it takes over new areas. Its use, for example in official activities, is supported by the need for mass processes and data processing capacity. Admittedly, basic and human rights, general regulation of administration, equality requirements and data protection regulations set boundary conditions for official activities. Who owns the information handed over to open artificial intelligence and how is it used, for example, from the point of view of copyright and information security? There is a dispute about how quickly automation will take over the sector in different areas of society. Caution increases due to geopolitical and economic uncertainties. Companies are actively looking for ways to achieve more with less.

Dysfunctional cooperation poses a risk to service integration, service process progress and technology implementation. Secondly, the unfinished multi-tasking of social security sectors slows down and prevents the emergence and sharing of good practices and operating models, and thus the utilization of technology. Dysfunctional cooperation poses a risk to service integration, service process progress and technology implementation.